CustomerCareService Web Service

CustomerCareService

Click here for a complete list of operations.

VoidServiceOrder

Void Service Order

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /webservices/CustomerCareService.asmx HTTP/1.1
Host: ua-custsvc-ihub.southerncompany.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://ws.southernco.com/CustSvc-iHub/VoidServiceOrder"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap:Header>
  <soap:Body>
    <VoidServiceOrder xmlns="http://ws.southernco.com/CustSvc-iHub">
      <VoidServiceOrderRequest>
        <BaseRequest xmlns="">
          <UserId>string</UserId>
          <MessageDateTime>dateTime</MessageDateTime>
          <MessageId>string</MessageId>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
        </BaseRequest>
        <VoidReason xmlns="">
          <Code>string</Code>
          <Description>string</Description>
        </VoidReason>
        <Premise xmlns="">
          <PremiseNumber>string</PremiseNumber>
          <CompanyCode>string</CompanyCode>
          <DrivingDirections>string</DrivingDirections>
          <RouteNumber>string</RouteNumber>
          <PremiseAddress>
            <AddressType>string</AddressType>
            <AddressKey>string</AddressKey>
            <AddressLineCode>string</AddressLineCode>
            <PreStreetDirection>string</PreStreetDirection>
            <AddressLine1>string</AddressLine1>
            <AddressLine2>string</AddressLine2>
            <AddressLine3>string</AddressLine3>
            <AddressLine4>string</AddressLine4>
            <AddressCompressed>string</AddressCompressed>
            <StreetType>string</StreetType>
            <PostStreetDirection>string</PostStreetDirection>
            <City>string</City>
            <State>string</State>
            <Zip>string</Zip>
            <CountryCode>string</CountryCode>
            <CountyCode>string</CountyCode>
            <CountyName>string</CountyName>
            <RuralOrUrbanCode>string</RuralOrUrbanCode>
            <AddressStatusCode>string</AddressStatusCode>
            <StartDate>date</StartDate>
            <EndDate>date</EndDate>
            <Notes>string</Notes>
          </PremiseAddress>
          <LocationTypeCode>
            <Code>string</Code>
            <Description>string</Description>
          </LocationTypeCode>
          <PremiseStatus>
            <Code>string</Code>
            <Description>string</Description>
          </PremiseStatus>
          <BuildingNumber>string</BuildingNumber>
          <ObligationFlag>boolean</ObligationFlag>
          <PendingOrderFlag>boolean</PendingOrderFlag>
          <DisconnectFlag>boolean</DisconnectFlag>
          <CNPFlag>boolean</CNPFlag>
          <DisconnectOrderDate>date</DisconnectOrderDate>
          <PrepayEligibilityFlag>boolean</PrepayEligibilityFlag>
          <BillDate>date</BillDate>
          <ConnectionChargeAmount>decimal</ConnectionChargeAmount>
          <AvgMonthlyBillAmount>decimal</AvgMonthlyBillAmount>
          <RetireTariffSchedule>
            <Code>string</Code>
            <Description>string</Description>
          </RetireTariffSchedule>
          <Contact>
            <ContactType>string</ContactType>
            <Prefix>string</Prefix>
            <FirstName>string</FirstName>
            <MiddleInitial>string</MiddleInitial>
            <LastName>string</LastName>
            <Suffix>string</Suffix>
            <FullName>string</FullName>
            <PrimaryContact xsi:nil="true" />
            <SecondaryContact xsi:nil="true" />
            <Email xsi:nil="true" />
            <CreatedDate>date</CreatedDate>
            <Memo>string</Memo>
            <SSN>string</SSN>
            <CSRId>string</CSRId>
            <CriticalContactFlag>boolean</CriticalContactFlag>
            <StatusCode>string</StatusCode>
            <CriticalExpirationDate>date</CriticalExpirationDate>
            <Address xsi:nil="true" />
            <Address xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <Fax xsi:nil="true" />
            <Fax xsi:nil="true" />
            <EmployerName>string</EmployerName>
            <DriverLicense xsi:nil="true" />
            <DriverLicense xsi:nil="true" />
          </Contact>
          <Contact>
            <ContactType>string</ContactType>
            <Prefix>string</Prefix>
            <FirstName>string</FirstName>
            <MiddleInitial>string</MiddleInitial>
            <LastName>string</LastName>
            <Suffix>string</Suffix>
            <FullName>string</FullName>
            <PrimaryContact xsi:nil="true" />
            <SecondaryContact xsi:nil="true" />
            <Email xsi:nil="true" />
            <CreatedDate>date</CreatedDate>
            <Memo>string</Memo>
            <SSN>string</SSN>
            <CSRId>string</CSRId>
            <CriticalContactFlag>boolean</CriticalContactFlag>
            <StatusCode>string</StatusCode>
            <CriticalExpirationDate>date</CriticalExpirationDate>
            <Address xsi:nil="true" />
            <Address xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <Fax xsi:nil="true" />
            <Fax xsi:nil="true" />
            <EmployerName>string</EmployerName>
            <DriverLicense xsi:nil="true" />
            <DriverLicense xsi:nil="true" />
          </Contact>
          <Accounts>
            <AccountNumber>string</AccountNumber>
            <AccountType xsi:nil="true" />
            <AccountStatus xsi:nil="true" />
            <CriticalAccount xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <BillingAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <AccountTransferFlag>boolean</AccountTransferFlag>
            <ServiceOrderFlag>string</ServiceOrderFlag>
            <OldAccountNumber>string</OldAccountNumber>
            <NAICS xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Customer xsi:nil="true" />
            <OperatingCenter xsi:nil="true" />
            <Payments xsi:nil="true" />
            <Payments xsi:nil="true" />
            <AccountSummary xsi:nil="true" />
            <Bills xsi:nil="true" />
            <Bills xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <AgreementNumber>string</AgreementNumber>
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <OverrideFlag>boolean</OverrideFlag>
          </Accounts>
          <Accounts>
            <AccountNumber>string</AccountNumber>
            <AccountType xsi:nil="true" />
            <AccountStatus xsi:nil="true" />
            <CriticalAccount xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <BillingAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <AccountTransferFlag>boolean</AccountTransferFlag>
            <ServiceOrderFlag>string</ServiceOrderFlag>
            <OldAccountNumber>string</OldAccountNumber>
            <NAICS xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Customer xsi:nil="true" />
            <OperatingCenter xsi:nil="true" />
            <Payments xsi:nil="true" />
            <Payments xsi:nil="true" />
            <AccountSummary xsi:nil="true" />
            <Bills xsi:nil="true" />
            <Bills xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <AgreementNumber>string</AgreementNumber>
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <OverrideFlag>boolean</OverrideFlag>
          </Accounts>
          <ServicePoints>
            <ServicePointNumber>string</ServicePointNumber>
            <ServicePointType xsi:nil="true" />
            <ServicePointStatus xsi:nil="true" />
            <ServicePointCode xsi:nil="true" />
            <ServiceCounty xsi:nil="true" />
            <TaxArea>string</TaxArea>
            <TariffSchedule xsi:nil="true" />
            <LightingCompsExistsFlag>boolean</LightingCompsExistsFlag>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <LightingAvgBillAmount>decimal</LightingAvgBillAmount>
            <Meters xsi:nil="true" />
            <Meters xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Readings xsi:nil="true" />
            <Readings xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <PremiseNumber>string</PremiseNumber>
          </ServicePoints>
          <ServicePoints>
            <ServicePointNumber>string</ServicePointNumber>
            <ServicePointType xsi:nil="true" />
            <ServicePointStatus xsi:nil="true" />
            <ServicePointCode xsi:nil="true" />
            <ServiceCounty xsi:nil="true" />
            <TaxArea>string</TaxArea>
            <TariffSchedule xsi:nil="true" />
            <LightingCompsExistsFlag>boolean</LightingCompsExistsFlag>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <LightingAvgBillAmount>decimal</LightingAvgBillAmount>
            <Meters xsi:nil="true" />
            <Meters xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Readings xsi:nil="true" />
            <Readings xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <PremiseNumber>string</PremiseNumber>
          </ServicePoints>
          <Obligations>
            <HoldReason xsi:nil="true" />
            <Responsible xsi:nil="true" />
            <ObligationCompleteFlag>boolean</ObligationCompleteFlag>
            <Inspection xsi:nil="true" />
            <ConstructionProjectNumber>string</ConstructionProjectNumber>
            <ServiceOrders xsi:nil="true" />
            <ContactLevel xsi:nil="true" />
            <BuildingNumber>string</BuildingNumber>
            <SequenceNumber>string</SequenceNumber>
            <BillAccount>string</BillAccount>
            <ObligationOverrideFlag>boolean</ObligationOverrideFlag>
            <ProductOrderNumber>string</ProductOrderNumber>
            <BusinessCode>string</BusinessCode>
            <Remarks xsi:nil="true" />
            <CreateDate>date</CreateDate>
            <CompleteDate>date</CompleteDate>
            <ChargeAmount>decimal</ChargeAmount>
            <AuthorizedOverrideName>string</AuthorizedOverrideName>
            <PermitNumber>string</PermitNumber>
            <QuantityPremiseBuildings>decimal</QuantityPremiseBuildings>
            <BilledFlag>boolean</BilledFlag>
            <RemarksStatus xsi:nil="true" />
          </Obligations>
          <Obligations>
            <HoldReason xsi:nil="true" />
            <Responsible xsi:nil="true" />
            <ObligationCompleteFlag>boolean</ObligationCompleteFlag>
            <Inspection xsi:nil="true" />
            <ConstructionProjectNumber>string</ConstructionProjectNumber>
            <ServiceOrders xsi:nil="true" />
            <ContactLevel xsi:nil="true" />
            <BuildingNumber>string</BuildingNumber>
            <SequenceNumber>string</SequenceNumber>
            <BillAccount>string</BillAccount>
            <ObligationOverrideFlag>boolean</ObligationOverrideFlag>
            <ProductOrderNumber>string</ProductOrderNumber>
            <BusinessCode>string</BusinessCode>
            <Remarks xsi:nil="true" />
            <CreateDate>date</CreateDate>
            <CompleteDate>date</CompleteDate>
            <ChargeAmount>decimal</ChargeAmount>
            <AuthorizedOverrideName>string</AuthorizedOverrideName>
            <PermitNumber>string</PermitNumber>
            <QuantityPremiseBuildings>decimal</QuantityPremiseBuildings>
            <BilledFlag>boolean</BilledFlag>
            <RemarksStatus xsi:nil="true" />
          </Obligations>
          <CNPDate>date</CNPDate>
          <Comments>string</Comments>
          <PremiseType>
            <Code>string</Code>
            <Description>string</Description>
          </PremiseType>
          <MobileHomeRegistration>string</MobileHomeRegistration>
          <AMIMeterFlag>boolean</AMIMeterFlag>
          <AllConnectEligibilityFlag>boolean</AllConnectEligibilityFlag>
          <Meters>
            <MeterNumber>string</MeterNumber>
            <MeterPointNumber>string</MeterPointNumber>
            <MeterPointLocationCode xsi:nil="true" />
            <MeterPointType xsi:nil="true" />
            <MeterStatus xsi:nil="true" />
            <MeterPointStatus xsi:nil="true" />
            <FeederSwitchId>string</FeederSwitchId>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <Equipment xsi:nil="true" />
            <AccountNumber>string</AccountNumber>
            <ServicePointNumber>string</ServicePointNumber>
            <GrandfatheringDate>date</GrandfatheringDate>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <ServicePointLockSeq>long</ServicePointLockSeq>
            <MeterPhase xsi:nil="true" />
            <MeterLocation xsi:nil="true" />
            <OrderType xsi:nil="true" />
            <FieldWorkCompleteFlag>boolean</FieldWorkCompleteFlag>
            <MeterTestResultsFlag>boolean</MeterTestResultsFlag>
            <MeterTestResultsTo>string</MeterTestResultsTo>
            <ChangeMeterReason xsi:nil="true" />
            <RemoveMeterReason xsi:nil="true" />
            <Remarks>string</Remarks>
            <MeterAction xsi:nil="true" />
            <ServiceDropLocation xsi:nil="true" />
            <ServiceDropOrderStatus xsi:nil="true" />
          </Meters>
          <Meters>
            <MeterNumber>string</MeterNumber>
            <MeterPointNumber>string</MeterPointNumber>
            <MeterPointLocationCode xsi:nil="true" />
            <MeterPointType xsi:nil="true" />
            <MeterStatus xsi:nil="true" />
            <MeterPointStatus xsi:nil="true" />
            <FeederSwitchId>string</FeederSwitchId>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <Equipment xsi:nil="true" />
            <AccountNumber>string</AccountNumber>
            <ServicePointNumber>string</ServicePointNumber>
            <GrandfatheringDate>date</GrandfatheringDate>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <ServicePointLockSeq>long</ServicePointLockSeq>
            <MeterPhase xsi:nil="true" />
            <MeterLocation xsi:nil="true" />
            <OrderType xsi:nil="true" />
            <FieldWorkCompleteFlag>boolean</FieldWorkCompleteFlag>
            <MeterTestResultsFlag>boolean</MeterTestResultsFlag>
            <MeterTestResultsTo>string</MeterTestResultsTo>
            <ChangeMeterReason xsi:nil="true" />
            <RemoveMeterReason xsi:nil="true" />
            <Remarks>string</Remarks>
            <MeterAction xsi:nil="true" />
            <ServiceDropLocation xsi:nil="true" />
            <ServiceDropOrderStatus xsi:nil="true" />
          </Meters>
          <EnableBankedLightFlag>boolean</EnableBankedLightFlag>
          <FacilityChargeOnlyFlag>boolean</FacilityChargeOnlyFlag>
          <ServiceAccountDropFlag>boolean</ServiceAccountDropFlag>
          <RequestTaxExceptionFlag>boolean</RequestTaxExceptionFlag>
          <CIMFoundFlag>boolean</CIMFoundFlag>
          <CIMAmount>decimal</CIMAmount>
          <SpecialNotations>
            <Notation xsi:nil="true" />
            <StatusDate>date</StatusDate>
            <UserName>string</UserName>
          </SpecialNotations>
          <SpecialNotations>
            <Notation xsi:nil="true" />
            <StatusDate>date</StatusDate>
            <UserName>string</UserName>
          </SpecialNotations>
          <SiteName>string</SiteName>
          <MeterPointCount>integer</MeterPointCount>
          <NextReadingDate>date</NextReadingDate>
          <CutInReason>
            <Code>string</Code>
            <Description>string</Description>
          </CutInReason>
          <WaiveReason>
            <Code>string</Code>
            <Description>string</Description>
          </WaiveReason>
          <AfterHoursFlag>boolean</AfterHoursFlag>
          <OverdueAmount>decimal</OverdueAmount>
          <LockSequenceNumber>
            <HeadLockSeq>long</HeadLockSeq>
            <AccountLockSeq>long</AccountLockSeq>
            <AIMLockSeq>long</AIMLockSeq>
            <CustomerLockSeq>long</CustomerLockSeq>
            <PremiseLockSeq>long</PremiseLockSeq>
            <ServiePointLockSeq>long</ServiePointLockSeq>
            <MeterLockSeq>long</MeterLockSeq>
            <FieldOrderLockSeq>long</FieldOrderLockSeq>
          </LockSequenceNumber>
          <Requestor>
            <ContactType>string</ContactType>
            <Prefix>string</Prefix>
            <FirstName>string</FirstName>
            <MiddleInitial>string</MiddleInitial>
            <LastName>string</LastName>
            <Suffix>string</Suffix>
            <FullName>string</FullName>
            <PrimaryContact xsi:nil="true" />
            <SecondaryContact xsi:nil="true" />
            <Email xsi:nil="true" />
            <CreatedDate>date</CreatedDate>
            <Memo>string</Memo>
            <SSN>string</SSN>
            <CSRId>string</CSRId>
            <CriticalContactFlag>boolean</CriticalContactFlag>
            <StatusCode>string</StatusCode>
            <CriticalExpirationDate>date</CriticalExpirationDate>
            <Address xsi:nil="true" />
            <Address xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <Fax xsi:nil="true" />
            <Fax xsi:nil="true" />
            <EmployerName>string</EmployerName>
            <DriverLicense xsi:nil="true" />
            <DriverLicense xsi:nil="true" />
          </Requestor>
          <EffectiveDate>date</EffectiveDate>
          <LightingComponents>
            <ComponentType xsi:nil="true" />
            <ActiveComponentCount>int</ActiveComponentCount>
            <InactiveComponentCount>int</InactiveComponentCount>
            <ComponentOnCount>int</ComponentOnCount>
            <ComponentOffCount>int</ComponentOffCount>
            <MaintenanceOwner xsi:nil="true" />
            <ContractFlag>boolean</ContractFlag>
            <ContractNumber>string</ContractNumber>
            <ObligationContractDate>date</ObligationContractDate>
            <EffectiveDate>date</EffectiveDate>
            <EquipmentCharge>decimal</EquipmentCharge>
            <MaintenanceCharge>decimal</MaintenanceCharge>
            <EnergyCharge>decimal</EnergyCharge>
            <FacilityCharge>decimal</FacilityCharge>
            <Units>integer</Units>
          </LightingComponents>
          <LightingComponents>
            <ComponentType xsi:nil="true" />
            <ActiveComponentCount>int</ActiveComponentCount>
            <InactiveComponentCount>int</InactiveComponentCount>
            <ComponentOnCount>int</ComponentOnCount>
            <ComponentOffCount>int</ComponentOffCount>
            <MaintenanceOwner xsi:nil="true" />
            <ContractFlag>boolean</ContractFlag>
            <ContractNumber>string</ContractNumber>
            <ObligationContractDate>date</ObligationContractDate>
            <EffectiveDate>date</EffectiveDate>
            <EquipmentCharge>decimal</EquipmentCharge>
            <MaintenanceCharge>decimal</MaintenanceCharge>
            <EnergyCharge>decimal</EnergyCharge>
            <FacilityCharge>decimal</FacilityCharge>
            <Units>integer</Units>
          </LightingComponents>
          <ContractDetails>
            <Remarks>string</Remarks>
          </ContractDetails>
          <ContractDetails>
            <Remarks>string</Remarks>
          </ContractDetails>
          <OrderType>
            <Code>string</Code>
            <Description>string</Description>
          </OrderType>
          <FieldWorkCompleteFlag>boolean</FieldWorkCompleteFlag>
        </Premise>
      </VoidServiceOrderRequest>
    </VoidServiceOrder>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap:Header>
  <soap:Body>
    <VoidServiceOrderResponse xmlns="http://ws.southernco.com/CustSvc-iHub">
      <VoidServiceOrderResult>
        <BaseResponse xmlns="">
          <MessageDateTime>dateTime</MessageDateTime>
          <ResponseCode>string</ResponseCode>
          <ResponseDescription>string</ResponseDescription>
          <ErrorData>
            <ErrorCode>string</ErrorCode>
            <ErrorDescription>string</ErrorDescription>
            <NativeErrorDetail>string</NativeErrorDetail>
          </ErrorData>
        </BaseResponse>
        <PendingDepositFlag xmlns="">boolean</PendingDepositFlag>
        <BillAcountTransferTo xmlns="">string</BillAcountTransferTo>
      </VoidServiceOrderResult>
    </VoidServiceOrderResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /webservices/CustomerCareService.asmx HTTP/1.1
Host: ua-custsvc-ihub.southerncompany.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap12:Header>
  <soap12:Body>
    <VoidServiceOrder xmlns="http://ws.southernco.com/CustSvc-iHub">
      <VoidServiceOrderRequest>
        <BaseRequest xmlns="">
          <UserId>string</UserId>
          <MessageDateTime>dateTime</MessageDateTime>
          <MessageId>string</MessageId>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
        </BaseRequest>
        <VoidReason xmlns="">
          <Code>string</Code>
          <Description>string</Description>
        </VoidReason>
        <Premise xmlns="">
          <PremiseNumber>string</PremiseNumber>
          <CompanyCode>string</CompanyCode>
          <DrivingDirections>string</DrivingDirections>
          <RouteNumber>string</RouteNumber>
          <PremiseAddress>
            <AddressType>string</AddressType>
            <AddressKey>string</AddressKey>
            <AddressLineCode>string</AddressLineCode>
            <PreStreetDirection>string</PreStreetDirection>
            <AddressLine1>string</AddressLine1>
            <AddressLine2>string</AddressLine2>
            <AddressLine3>string</AddressLine3>
            <AddressLine4>string</AddressLine4>
            <AddressCompressed>string</AddressCompressed>
            <StreetType>string</StreetType>
            <PostStreetDirection>string</PostStreetDirection>
            <City>string</City>
            <State>string</State>
            <Zip>string</Zip>
            <CountryCode>string</CountryCode>
            <CountyCode>string</CountyCode>
            <CountyName>string</CountyName>
            <RuralOrUrbanCode>string</RuralOrUrbanCode>
            <AddressStatusCode>string</AddressStatusCode>
            <StartDate>date</StartDate>
            <EndDate>date</EndDate>
            <Notes>string</Notes>
          </PremiseAddress>
          <LocationTypeCode>
            <Code>string</Code>
            <Description>string</Description>
          </LocationTypeCode>
          <PremiseStatus>
            <Code>string</Code>
            <Description>string</Description>
          </PremiseStatus>
          <BuildingNumber>string</BuildingNumber>
          <ObligationFlag>boolean</ObligationFlag>
          <PendingOrderFlag>boolean</PendingOrderFlag>
          <DisconnectFlag>boolean</DisconnectFlag>
          <CNPFlag>boolean</CNPFlag>
          <DisconnectOrderDate>date</DisconnectOrderDate>
          <PrepayEligibilityFlag>boolean</PrepayEligibilityFlag>
          <BillDate>date</BillDate>
          <ConnectionChargeAmount>decimal</ConnectionChargeAmount>
          <AvgMonthlyBillAmount>decimal</AvgMonthlyBillAmount>
          <RetireTariffSchedule>
            <Code>string</Code>
            <Description>string</Description>
          </RetireTariffSchedule>
          <Contact>
            <ContactType>string</ContactType>
            <Prefix>string</Prefix>
            <FirstName>string</FirstName>
            <MiddleInitial>string</MiddleInitial>
            <LastName>string</LastName>
            <Suffix>string</Suffix>
            <FullName>string</FullName>
            <PrimaryContact xsi:nil="true" />
            <SecondaryContact xsi:nil="true" />
            <Email xsi:nil="true" />
            <CreatedDate>date</CreatedDate>
            <Memo>string</Memo>
            <SSN>string</SSN>
            <CSRId>string</CSRId>
            <CriticalContactFlag>boolean</CriticalContactFlag>
            <StatusCode>string</StatusCode>
            <CriticalExpirationDate>date</CriticalExpirationDate>
            <Address xsi:nil="true" />
            <Address xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <Fax xsi:nil="true" />
            <Fax xsi:nil="true" />
            <EmployerName>string</EmployerName>
            <DriverLicense xsi:nil="true" />
            <DriverLicense xsi:nil="true" />
          </Contact>
          <Contact>
            <ContactType>string</ContactType>
            <Prefix>string</Prefix>
            <FirstName>string</FirstName>
            <MiddleInitial>string</MiddleInitial>
            <LastName>string</LastName>
            <Suffix>string</Suffix>
            <FullName>string</FullName>
            <PrimaryContact xsi:nil="true" />
            <SecondaryContact xsi:nil="true" />
            <Email xsi:nil="true" />
            <CreatedDate>date</CreatedDate>
            <Memo>string</Memo>
            <SSN>string</SSN>
            <CSRId>string</CSRId>
            <CriticalContactFlag>boolean</CriticalContactFlag>
            <StatusCode>string</StatusCode>
            <CriticalExpirationDate>date</CriticalExpirationDate>
            <Address xsi:nil="true" />
            <Address xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <Fax xsi:nil="true" />
            <Fax xsi:nil="true" />
            <EmployerName>string</EmployerName>
            <DriverLicense xsi:nil="true" />
            <DriverLicense xsi:nil="true" />
          </Contact>
          <Accounts>
            <AccountNumber>string</AccountNumber>
            <AccountType xsi:nil="true" />
            <AccountStatus xsi:nil="true" />
            <CriticalAccount xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <BillingAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <AccountTransferFlag>boolean</AccountTransferFlag>
            <ServiceOrderFlag>string</ServiceOrderFlag>
            <OldAccountNumber>string</OldAccountNumber>
            <NAICS xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Customer xsi:nil="true" />
            <OperatingCenter xsi:nil="true" />
            <Payments xsi:nil="true" />
            <Payments xsi:nil="true" />
            <AccountSummary xsi:nil="true" />
            <Bills xsi:nil="true" />
            <Bills xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <AgreementNumber>string</AgreementNumber>
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <OverrideFlag>boolean</OverrideFlag>
          </Accounts>
          <Accounts>
            <AccountNumber>string</AccountNumber>
            <AccountType xsi:nil="true" />
            <AccountStatus xsi:nil="true" />
            <CriticalAccount xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <BillingAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <AccountTransferFlag>boolean</AccountTransferFlag>
            <ServiceOrderFlag>string</ServiceOrderFlag>
            <OldAccountNumber>string</OldAccountNumber>
            <NAICS xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Contacts xsi:nil="true" />
            <Customer xsi:nil="true" />
            <OperatingCenter xsi:nil="true" />
            <Payments xsi:nil="true" />
            <Payments xsi:nil="true" />
            <AccountSummary xsi:nil="true" />
            <Bills xsi:nil="true" />
            <Bills xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <AgreementNumber>string</AgreementNumber>
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransfer xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <BillAccountTransferDetails xsi:nil="true" />
            <OverrideFlag>boolean</OverrideFlag>
          </Accounts>
          <ServicePoints>
            <ServicePointNumber>string</ServicePointNumber>
            <ServicePointType xsi:nil="true" />
            <ServicePointStatus xsi:nil="true" />
            <ServicePointCode xsi:nil="true" />
            <ServiceCounty xsi:nil="true" />
            <TaxArea>string</TaxArea>
            <TariffSchedule xsi:nil="true" />
            <LightingCompsExistsFlag>boolean</LightingCompsExistsFlag>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <LightingAvgBillAmount>decimal</LightingAvgBillAmount>
            <Meters xsi:nil="true" />
            <Meters xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Readings xsi:nil="true" />
            <Readings xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <PremiseNumber>string</PremiseNumber>
          </ServicePoints>
          <ServicePoints>
            <ServicePointNumber>string</ServicePointNumber>
            <ServicePointType xsi:nil="true" />
            <ServicePointStatus xsi:nil="true" />
            <ServicePointCode xsi:nil="true" />
            <ServiceCounty xsi:nil="true" />
            <TaxArea>string</TaxArea>
            <TariffSchedule xsi:nil="true" />
            <LightingCompsExistsFlag>boolean</LightingCompsExistsFlag>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <LightingAvgBillAmount>decimal</LightingAvgBillAmount>
            <Meters xsi:nil="true" />
            <Meters xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Agreements xsi:nil="true" />
            <Readings xsi:nil="true" />
            <Readings xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <LightingComponents xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <RiderContractInfo xsi:nil="true" />
            <PremiseNumber>string</PremiseNumber>
          </ServicePoints>
          <Obligations>
            <HoldReason xsi:nil="true" />
            <Responsible xsi:nil="true" />
            <ObligationCompleteFlag>boolean</ObligationCompleteFlag>
            <Inspection xsi:nil="true" />
            <ConstructionProjectNumber>string</ConstructionProjectNumber>
            <ServiceOrders xsi:nil="true" />
            <ContactLevel xsi:nil="true" />
            <BuildingNumber>string</BuildingNumber>
            <SequenceNumber>string</SequenceNumber>
            <BillAccount>string</BillAccount>
            <ObligationOverrideFlag>boolean</ObligationOverrideFlag>
            <ProductOrderNumber>string</ProductOrderNumber>
            <BusinessCode>string</BusinessCode>
            <Remarks xsi:nil="true" />
            <CreateDate>date</CreateDate>
            <CompleteDate>date</CompleteDate>
            <ChargeAmount>decimal</ChargeAmount>
            <AuthorizedOverrideName>string</AuthorizedOverrideName>
            <PermitNumber>string</PermitNumber>
            <QuantityPremiseBuildings>decimal</QuantityPremiseBuildings>
            <BilledFlag>boolean</BilledFlag>
            <RemarksStatus xsi:nil="true" />
          </Obligations>
          <Obligations>
            <HoldReason xsi:nil="true" />
            <Responsible xsi:nil="true" />
            <ObligationCompleteFlag>boolean</ObligationCompleteFlag>
            <Inspection xsi:nil="true" />
            <ConstructionProjectNumber>string</ConstructionProjectNumber>
            <ServiceOrders xsi:nil="true" />
            <ContactLevel xsi:nil="true" />
            <BuildingNumber>string</BuildingNumber>
            <SequenceNumber>string</SequenceNumber>
            <BillAccount>string</BillAccount>
            <ObligationOverrideFlag>boolean</ObligationOverrideFlag>
            <ProductOrderNumber>string</ProductOrderNumber>
            <BusinessCode>string</BusinessCode>
            <Remarks xsi:nil="true" />
            <CreateDate>date</CreateDate>
            <CompleteDate>date</CompleteDate>
            <ChargeAmount>decimal</ChargeAmount>
            <AuthorizedOverrideName>string</AuthorizedOverrideName>
            <PermitNumber>string</PermitNumber>
            <QuantityPremiseBuildings>decimal</QuantityPremiseBuildings>
            <BilledFlag>boolean</BilledFlag>
            <RemarksStatus xsi:nil="true" />
          </Obligations>
          <CNPDate>date</CNPDate>
          <Comments>string</Comments>
          <PremiseType>
            <Code>string</Code>
            <Description>string</Description>
          </PremiseType>
          <MobileHomeRegistration>string</MobileHomeRegistration>
          <AMIMeterFlag>boolean</AMIMeterFlag>
          <AllConnectEligibilityFlag>boolean</AllConnectEligibilityFlag>
          <Meters>
            <MeterNumber>string</MeterNumber>
            <MeterPointNumber>string</MeterPointNumber>
            <MeterPointLocationCode xsi:nil="true" />
            <MeterPointType xsi:nil="true" />
            <MeterStatus xsi:nil="true" />
            <MeterPointStatus xsi:nil="true" />
            <FeederSwitchId>string</FeederSwitchId>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <Equipment xsi:nil="true" />
            <AccountNumber>string</AccountNumber>
            <ServicePointNumber>string</ServicePointNumber>
            <GrandfatheringDate>date</GrandfatheringDate>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <ServicePointLockSeq>long</ServicePointLockSeq>
            <MeterPhase xsi:nil="true" />
            <MeterLocation xsi:nil="true" />
            <OrderType xsi:nil="true" />
            <FieldWorkCompleteFlag>boolean</FieldWorkCompleteFlag>
            <MeterTestResultsFlag>boolean</MeterTestResultsFlag>
            <MeterTestResultsTo>string</MeterTestResultsTo>
            <ChangeMeterReason xsi:nil="true" />
            <RemoveMeterReason xsi:nil="true" />
            <Remarks>string</Remarks>
            <MeterAction xsi:nil="true" />
            <ServiceDropLocation xsi:nil="true" />
            <ServiceDropOrderStatus xsi:nil="true" />
          </Meters>
          <Meters>
            <MeterNumber>string</MeterNumber>
            <MeterPointNumber>string</MeterPointNumber>
            <MeterPointLocationCode xsi:nil="true" />
            <MeterPointType xsi:nil="true" />
            <MeterStatus xsi:nil="true" />
            <MeterPointStatus xsi:nil="true" />
            <FeederSwitchId>string</FeederSwitchId>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <Equipment xsi:nil="true" />
            <AccountNumber>string</AccountNumber>
            <ServicePointNumber>string</ServicePointNumber>
            <GrandfatheringDate>date</GrandfatheringDate>
            <TemporaryServiceFlag>boolean</TemporaryServiceFlag>
            <ServicePointLockSeq>long</ServicePointLockSeq>
            <MeterPhase xsi:nil="true" />
            <MeterLocation xsi:nil="true" />
            <OrderType xsi:nil="true" />
            <FieldWorkCompleteFlag>boolean</FieldWorkCompleteFlag>
            <MeterTestResultsFlag>boolean</MeterTestResultsFlag>
            <MeterTestResultsTo>string</MeterTestResultsTo>
            <ChangeMeterReason xsi:nil="true" />
            <RemoveMeterReason xsi:nil="true" />
            <Remarks>string</Remarks>
            <MeterAction xsi:nil="true" />
            <ServiceDropLocation xsi:nil="true" />
            <ServiceDropOrderStatus xsi:nil="true" />
          </Meters>
          <EnableBankedLightFlag>boolean</EnableBankedLightFlag>
          <FacilityChargeOnlyFlag>boolean</FacilityChargeOnlyFlag>
          <ServiceAccountDropFlag>boolean</ServiceAccountDropFlag>
          <RequestTaxExceptionFlag>boolean</RequestTaxExceptionFlag>
          <CIMFoundFlag>boolean</CIMFoundFlag>
          <CIMAmount>decimal</CIMAmount>
          <SpecialNotations>
            <Notation xsi:nil="true" />
            <StatusDate>date</StatusDate>
            <UserName>string</UserName>
          </SpecialNotations>
          <SpecialNotations>
            <Notation xsi:nil="true" />
            <StatusDate>date</StatusDate>
            <UserName>string</UserName>
          </SpecialNotations>
          <SiteName>string</SiteName>
          <MeterPointCount>integer</MeterPointCount>
          <NextReadingDate>date</NextReadingDate>
          <CutInReason>
            <Code>string</Code>
            <Description>string</Description>
          </CutInReason>
          <WaiveReason>
            <Code>string</Code>
            <Description>string</Description>
          </WaiveReason>
          <AfterHoursFlag>boolean</AfterHoursFlag>
          <OverdueAmount>decimal</OverdueAmount>
          <LockSequenceNumber>
            <HeadLockSeq>long</HeadLockSeq>
            <AccountLockSeq>long</AccountLockSeq>
            <AIMLockSeq>long</AIMLockSeq>
            <CustomerLockSeq>long</CustomerLockSeq>
            <PremiseLockSeq>long</PremiseLockSeq>
            <ServiePointLockSeq>long</ServiePointLockSeq>
            <MeterLockSeq>long</MeterLockSeq>
            <FieldOrderLockSeq>long</FieldOrderLockSeq>
          </LockSequenceNumber>
          <Requestor>
            <ContactType>string</ContactType>
            <Prefix>string</Prefix>
            <FirstName>string</FirstName>
            <MiddleInitial>string</MiddleInitial>
            <LastName>string</LastName>
            <Suffix>string</Suffix>
            <FullName>string</FullName>
            <PrimaryContact xsi:nil="true" />
            <SecondaryContact xsi:nil="true" />
            <Email xsi:nil="true" />
            <CreatedDate>date</CreatedDate>
            <Memo>string</Memo>
            <SSN>string</SSN>
            <CSRId>string</CSRId>
            <CriticalContactFlag>boolean</CriticalContactFlag>
            <StatusCode>string</StatusCode>
            <CriticalExpirationDate>date</CriticalExpirationDate>
            <Address xsi:nil="true" />
            <Address xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <OtherPhone xsi:nil="true" />
            <Fax xsi:nil="true" />
            <Fax xsi:nil="true" />
            <EmployerName>string</EmployerName>
            <DriverLicense xsi:nil="true" />
            <DriverLicense xsi:nil="true" />
          </Requestor>
          <EffectiveDate>date</EffectiveDate>
          <LightingComponents>
            <ComponentType xsi:nil="true" />
            <ActiveComponentCount>int</ActiveComponentCount>
            <InactiveComponentCount>int</InactiveComponentCount>
            <ComponentOnCount>int</ComponentOnCount>
            <ComponentOffCount>int</ComponentOffCount>
            <MaintenanceOwner xsi:nil="true" />
            <ContractFlag>boolean</ContractFlag>
            <ContractNumber>string</ContractNumber>
            <ObligationContractDate>date</ObligationContractDate>
            <EffectiveDate>date</EffectiveDate>
            <EquipmentCharge>decimal</EquipmentCharge>
            <MaintenanceCharge>decimal</MaintenanceCharge>
            <EnergyCharge>decimal</EnergyCharge>
            <FacilityCharge>decimal</FacilityCharge>
            <Units>integer</Units>
          </LightingComponents>
          <LightingComponents>
            <ComponentType xsi:nil="true" />
            <ActiveComponentCount>int</ActiveComponentCount>
            <InactiveComponentCount>int</InactiveComponentCount>
            <ComponentOnCount>int</ComponentOnCount>
            <ComponentOffCount>int</ComponentOffCount>
            <MaintenanceOwner xsi:nil="true" />
            <ContractFlag>boolean</ContractFlag>
            <ContractNumber>string</ContractNumber>
            <ObligationContractDate>date</ObligationContractDate>
            <EffectiveDate>date</EffectiveDate>
            <EquipmentCharge>decimal</EquipmentCharge>
            <MaintenanceCharge>decimal</MaintenanceCharge>
            <EnergyCharge>decimal</EnergyCharge>
            <FacilityCharge>decimal</FacilityCharge>
            <Units>integer</Units>
          </LightingComponents>
          <ContractDetails>
            <Remarks>string</Remarks>
          </ContractDetails>
          <ContractDetails>
            <Remarks>string</Remarks>
          </ContractDetails>
          <OrderType>
            <Code>string</Code>
            <Description>string</Description>
          </OrderType>
          <FieldWorkCompleteFlag>boolean</FieldWorkCompleteFlag>
        </Premise>
      </VoidServiceOrderRequest>
    </VoidServiceOrder>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap12:Header>
  <soap12:Body>
    <VoidServiceOrderResponse xmlns="http://ws.southernco.com/CustSvc-iHub">
      <VoidServiceOrderResult>
        <BaseResponse xmlns="">
          <MessageDateTime>dateTime</MessageDateTime>
          <ResponseCode>string</ResponseCode>
          <ResponseDescription>string</ResponseDescription>
          <ErrorData>
            <ErrorCode>string</ErrorCode>
            <ErrorDescription>string</ErrorDescription>
            <NativeErrorDetail>string</NativeErrorDetail>
          </ErrorData>
        </BaseResponse>
        <PendingDepositFlag xmlns="">boolean</PendingDepositFlag>
        <BillAcountTransferTo xmlns="">string</BillAcountTransferTo>
      </VoidServiceOrderResult>
    </VoidServiceOrderResponse>
  </soap12:Body>
</soap12:Envelope>