CustomerCareService
Click here for a complete list of operations.
RetrieveOutage
Inquire on Account Outage
Test
The test form is only available for requests from the local machine.SOAP 1.1
The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.
POST /webservices/CustomerCareService.asmx HTTP/1.1
Host: ua-custsvc-ihub.southerncompany.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://ws.southernco.com/CustSvc-iHub/RetrieveOutage"
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
<DirectUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</DirectUserNameToken>
<OriginatingUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</OriginatingUserNameToken>
<Created>string</Created>
</ScCredentials>
</soap:Header>
<soap:Body>
<RetrieveOutage xmlns="http://ws.southernco.com/CustSvc-iHub">
<ihubRequest>
<BaseRequest xmlns="">
<UserId>string</UserId>
<MessageDateTime>dateTime</MessageDateTime>
<MessageId>string</MessageId>
<NameValue>
<Name>string</Name>
<Value>string</Value>
</NameValue>
<NameValue>
<Name>string</Name>
<Value>string</Value>
</NameValue>
</BaseRequest>
<ContactType xmlns="" />
<OutageFunctionId xmlns="">01 or 03</OutageFunctionId>
<CustomerNumber xmlns="">string</CustomerNumber>
<PremiseNumber xmlns="">string</PremiseNumber>
</ihubRequest>
</RetrieveOutage>
</soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
<DirectUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</DirectUserNameToken>
<OriginatingUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</OriginatingUserNameToken>
<Created>string</Created>
</ScCredentials>
</soap:Header>
<soap:Body>
<RetrieveOutageResponse xmlns="http://ws.southernco.com/CustSvc-iHub">
<RetrieveOutageResult>
<BaseResponse xmlns="">
<MessageDateTime>dateTime</MessageDateTime>
<ResponseCode>string</ResponseCode>
<ResponseDescription>string</ResponseDescription>
<ErrorData>
<ErrorCode>string</ErrorCode>
<ErrorDescription>string</ErrorDescription>
<NativeErrorDetail>string</NativeErrorDetail>
</ErrorData>
</BaseResponse>
<Accounts xmlns="">
<AccountName>string</AccountName>
<AccountNumber>string</AccountNumber>
<AccountStatus>string</AccountStatus>
<CriticalAccountCode>string</CriticalAccountCode>
<PrimaryContact>
<ContactType>string</ContactType>
<Prefix>string</Prefix>
<FirstName>string</FirstName>
<MiddleInitial>string</MiddleInitial>
<LastName>string</LastName>
<Suffix>string</Suffix>
<FullName>string</FullName>
<PrimaryContact xsi:nil="true" />
<SecondaryContact xsi:nil="true" />
<Email xsi:nil="true" />
<CreatedDate>date</CreatedDate>
<Memo>string</Memo>
<SSN>string</SSN>
<CSRId>string</CSRId>
<CriticalContactFlag>boolean</CriticalContactFlag>
<StatusCode>string</StatusCode>
<CriticalExpirationDate>date</CriticalExpirationDate>
<Address xsi:nil="true" />
<Address xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<Fax xsi:nil="true" />
<Fax xsi:nil="true" />
<EmployerName>string</EmployerName>
<DriverLicense xsi:nil="true" />
<DriverLicense xsi:nil="true" />
</PrimaryContact>
<ServiceAddress>
<AddressType>string</AddressType>
<AddressKey>string</AddressKey>
<AddressLineCode>string</AddressLineCode>
<PreStreetDirection>string</PreStreetDirection>
<AddressLine1>string</AddressLine1>
<AddressLine2>string</AddressLine2>
<AddressLine3>string</AddressLine3>
<AddressLine4>string</AddressLine4>
<AddressCompressed>string</AddressCompressed>
<StreetType>string</StreetType>
<PostStreetDirection>string</PostStreetDirection>
<City>string</City>
<State>string</State>
<Zip>string</Zip>
<CountryCode>string</CountryCode>
<CountyCode>string</CountyCode>
<CountyName>string</CountyName>
<RuralOrUrbanCode>string</RuralOrUrbanCode>
<AddressStatusCode>string</AddressStatusCode>
<StartDate>date</StartDate>
<EndDate>date</EndDate>
<Notes>string</Notes>
</ServiceAddress>
<OperatingCenter>
<OpCenterCode>string</OpCenterCode>
<RegionCode>string</RegionCode>
<RegionName>string</RegionName>
<CompanyCode>string</CompanyCode>
<DivisionCode>string</DivisionCode>
<DivisionName>string</DivisionName>
</OperatingCenter>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<Premise>
<PremiseNumber>string</PremiseNumber>
<DrivingDirections>string</DrivingDirections>
<DrivingDirectionsKey>string</DrivingDirectionsKey>
<LocationId xsi:nil="true" />
<LocationTypeCode>string</LocationTypeCode>
<ReadingRouteCode>string</ReadingRouteCode>
<ReadingRouteSequenceNumber>string</ReadingRouteSequenceNumber>
<GWACode>string</GWACode>
<Meters xsi:nil="true" />
<Meters xsi:nil="true" />
<BuildingNumber>string</BuildingNumber>
<LockSequenceNumber>int</LockSequenceNumber>
</Premise>
<Customer>
<CustomerNumber>string</CustomerNumber>
</Customer>
<Bill>
<BillGroup>string</BillGroup>
</Bill>
<LockSequenceNumber>int</LockSequenceNumber>
</Accounts>
<Accounts xmlns="">
<AccountName>string</AccountName>
<AccountNumber>string</AccountNumber>
<AccountStatus>string</AccountStatus>
<CriticalAccountCode>string</CriticalAccountCode>
<PrimaryContact>
<ContactType>string</ContactType>
<Prefix>string</Prefix>
<FirstName>string</FirstName>
<MiddleInitial>string</MiddleInitial>
<LastName>string</LastName>
<Suffix>string</Suffix>
<FullName>string</FullName>
<PrimaryContact xsi:nil="true" />
<SecondaryContact xsi:nil="true" />
<Email xsi:nil="true" />
<CreatedDate>date</CreatedDate>
<Memo>string</Memo>
<SSN>string</SSN>
<CSRId>string</CSRId>
<CriticalContactFlag>boolean</CriticalContactFlag>
<StatusCode>string</StatusCode>
<CriticalExpirationDate>date</CriticalExpirationDate>
<Address xsi:nil="true" />
<Address xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<Fax xsi:nil="true" />
<Fax xsi:nil="true" />
<EmployerName>string</EmployerName>
<DriverLicense xsi:nil="true" />
<DriverLicense xsi:nil="true" />
</PrimaryContact>
<ServiceAddress>
<AddressType>string</AddressType>
<AddressKey>string</AddressKey>
<AddressLineCode>string</AddressLineCode>
<PreStreetDirection>string</PreStreetDirection>
<AddressLine1>string</AddressLine1>
<AddressLine2>string</AddressLine2>
<AddressLine3>string</AddressLine3>
<AddressLine4>string</AddressLine4>
<AddressCompressed>string</AddressCompressed>
<StreetType>string</StreetType>
<PostStreetDirection>string</PostStreetDirection>
<City>string</City>
<State>string</State>
<Zip>string</Zip>
<CountryCode>string</CountryCode>
<CountyCode>string</CountyCode>
<CountyName>string</CountyName>
<RuralOrUrbanCode>string</RuralOrUrbanCode>
<AddressStatusCode>string</AddressStatusCode>
<StartDate>date</StartDate>
<EndDate>date</EndDate>
<Notes>string</Notes>
</ServiceAddress>
<OperatingCenter>
<OpCenterCode>string</OpCenterCode>
<RegionCode>string</RegionCode>
<RegionName>string</RegionName>
<CompanyCode>string</CompanyCode>
<DivisionCode>string</DivisionCode>
<DivisionName>string</DivisionName>
</OperatingCenter>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<Premise>
<PremiseNumber>string</PremiseNumber>
<DrivingDirections>string</DrivingDirections>
<DrivingDirectionsKey>string</DrivingDirectionsKey>
<LocationId xsi:nil="true" />
<LocationTypeCode>string</LocationTypeCode>
<ReadingRouteCode>string</ReadingRouteCode>
<ReadingRouteSequenceNumber>string</ReadingRouteSequenceNumber>
<GWACode>string</GWACode>
<Meters xsi:nil="true" />
<Meters xsi:nil="true" />
<BuildingNumber>string</BuildingNumber>
<LockSequenceNumber>int</LockSequenceNumber>
</Premise>
<Customer>
<CustomerNumber>string</CustomerNumber>
</Customer>
<Bill>
<BillGroup>string</BillGroup>
</Bill>
<LockSequenceNumber>int</LockSequenceNumber>
</Accounts>
</RetrieveOutageResult>
</RetrieveOutageResponse>
</soap:Body>
</soap:Envelope>
SOAP 1.2
The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.
POST /webservices/CustomerCareService.asmx HTTP/1.1
Host: ua-custsvc-ihub.southerncompany.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length
<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
<soap12:Header>
<ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
<DirectUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</DirectUserNameToken>
<OriginatingUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</OriginatingUserNameToken>
<Created>string</Created>
</ScCredentials>
</soap12:Header>
<soap12:Body>
<RetrieveOutage xmlns="http://ws.southernco.com/CustSvc-iHub">
<ihubRequest>
<BaseRequest xmlns="">
<UserId>string</UserId>
<MessageDateTime>dateTime</MessageDateTime>
<MessageId>string</MessageId>
<NameValue>
<Name>string</Name>
<Value>string</Value>
</NameValue>
<NameValue>
<Name>string</Name>
<Value>string</Value>
</NameValue>
</BaseRequest>
<ContactType xmlns="" />
<OutageFunctionId xmlns="">01 or 03</OutageFunctionId>
<CustomerNumber xmlns="">string</CustomerNumber>
<PremiseNumber xmlns="">string</PremiseNumber>
</ihubRequest>
</RetrieveOutage>
</soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length
<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
<soap12:Header>
<ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
<DirectUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</DirectUserNameToken>
<OriginatingUserNameToken>
<BinarySecurityToken>
<ID>string</ID>
</BinarySecurityToken>
</OriginatingUserNameToken>
<Created>string</Created>
</ScCredentials>
</soap12:Header>
<soap12:Body>
<RetrieveOutageResponse xmlns="http://ws.southernco.com/CustSvc-iHub">
<RetrieveOutageResult>
<BaseResponse xmlns="">
<MessageDateTime>dateTime</MessageDateTime>
<ResponseCode>string</ResponseCode>
<ResponseDescription>string</ResponseDescription>
<ErrorData>
<ErrorCode>string</ErrorCode>
<ErrorDescription>string</ErrorDescription>
<NativeErrorDetail>string</NativeErrorDetail>
</ErrorData>
</BaseResponse>
<Accounts xmlns="">
<AccountName>string</AccountName>
<AccountNumber>string</AccountNumber>
<AccountStatus>string</AccountStatus>
<CriticalAccountCode>string</CriticalAccountCode>
<PrimaryContact>
<ContactType>string</ContactType>
<Prefix>string</Prefix>
<FirstName>string</FirstName>
<MiddleInitial>string</MiddleInitial>
<LastName>string</LastName>
<Suffix>string</Suffix>
<FullName>string</FullName>
<PrimaryContact xsi:nil="true" />
<SecondaryContact xsi:nil="true" />
<Email xsi:nil="true" />
<CreatedDate>date</CreatedDate>
<Memo>string</Memo>
<SSN>string</SSN>
<CSRId>string</CSRId>
<CriticalContactFlag>boolean</CriticalContactFlag>
<StatusCode>string</StatusCode>
<CriticalExpirationDate>date</CriticalExpirationDate>
<Address xsi:nil="true" />
<Address xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<Fax xsi:nil="true" />
<Fax xsi:nil="true" />
<EmployerName>string</EmployerName>
<DriverLicense xsi:nil="true" />
<DriverLicense xsi:nil="true" />
</PrimaryContact>
<ServiceAddress>
<AddressType>string</AddressType>
<AddressKey>string</AddressKey>
<AddressLineCode>string</AddressLineCode>
<PreStreetDirection>string</PreStreetDirection>
<AddressLine1>string</AddressLine1>
<AddressLine2>string</AddressLine2>
<AddressLine3>string</AddressLine3>
<AddressLine4>string</AddressLine4>
<AddressCompressed>string</AddressCompressed>
<StreetType>string</StreetType>
<PostStreetDirection>string</PostStreetDirection>
<City>string</City>
<State>string</State>
<Zip>string</Zip>
<CountryCode>string</CountryCode>
<CountyCode>string</CountyCode>
<CountyName>string</CountyName>
<RuralOrUrbanCode>string</RuralOrUrbanCode>
<AddressStatusCode>string</AddressStatusCode>
<StartDate>date</StartDate>
<EndDate>date</EndDate>
<Notes>string</Notes>
</ServiceAddress>
<OperatingCenter>
<OpCenterCode>string</OpCenterCode>
<RegionCode>string</RegionCode>
<RegionName>string</RegionName>
<CompanyCode>string</CompanyCode>
<DivisionCode>string</DivisionCode>
<DivisionName>string</DivisionName>
</OperatingCenter>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<Premise>
<PremiseNumber>string</PremiseNumber>
<DrivingDirections>string</DrivingDirections>
<DrivingDirectionsKey>string</DrivingDirectionsKey>
<LocationId xsi:nil="true" />
<LocationTypeCode>string</LocationTypeCode>
<ReadingRouteCode>string</ReadingRouteCode>
<ReadingRouteSequenceNumber>string</ReadingRouteSequenceNumber>
<GWACode>string</GWACode>
<Meters xsi:nil="true" />
<Meters xsi:nil="true" />
<BuildingNumber>string</BuildingNumber>
<LockSequenceNumber>int</LockSequenceNumber>
</Premise>
<Customer>
<CustomerNumber>string</CustomerNumber>
</Customer>
<Bill>
<BillGroup>string</BillGroup>
</Bill>
<LockSequenceNumber>int</LockSequenceNumber>
</Accounts>
<Accounts xmlns="">
<AccountName>string</AccountName>
<AccountNumber>string</AccountNumber>
<AccountStatus>string</AccountStatus>
<CriticalAccountCode>string</CriticalAccountCode>
<PrimaryContact>
<ContactType>string</ContactType>
<Prefix>string</Prefix>
<FirstName>string</FirstName>
<MiddleInitial>string</MiddleInitial>
<LastName>string</LastName>
<Suffix>string</Suffix>
<FullName>string</FullName>
<PrimaryContact xsi:nil="true" />
<SecondaryContact xsi:nil="true" />
<Email xsi:nil="true" />
<CreatedDate>date</CreatedDate>
<Memo>string</Memo>
<SSN>string</SSN>
<CSRId>string</CSRId>
<CriticalContactFlag>boolean</CriticalContactFlag>
<StatusCode>string</StatusCode>
<CriticalExpirationDate>date</CriticalExpirationDate>
<Address xsi:nil="true" />
<Address xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<OtherPhone xsi:nil="true" />
<Fax xsi:nil="true" />
<Fax xsi:nil="true" />
<EmployerName>string</EmployerName>
<DriverLicense xsi:nil="true" />
<DriverLicense xsi:nil="true" />
</PrimaryContact>
<ServiceAddress>
<AddressType>string</AddressType>
<AddressKey>string</AddressKey>
<AddressLineCode>string</AddressLineCode>
<PreStreetDirection>string</PreStreetDirection>
<AddressLine1>string</AddressLine1>
<AddressLine2>string</AddressLine2>
<AddressLine3>string</AddressLine3>
<AddressLine4>string</AddressLine4>
<AddressCompressed>string</AddressCompressed>
<StreetType>string</StreetType>
<PostStreetDirection>string</PostStreetDirection>
<City>string</City>
<State>string</State>
<Zip>string</Zip>
<CountryCode>string</CountryCode>
<CountyCode>string</CountyCode>
<CountyName>string</CountyName>
<RuralOrUrbanCode>string</RuralOrUrbanCode>
<AddressStatusCode>string</AddressStatusCode>
<StartDate>date</StartDate>
<EndDate>date</EndDate>
<Notes>string</Notes>
</ServiceAddress>
<OperatingCenter>
<OpCenterCode>string</OpCenterCode>
<RegionCode>string</RegionCode>
<RegionName>string</RegionName>
<CompanyCode>string</CompanyCode>
<DivisionCode>string</DivisionCode>
<DivisionName>string</DivisionName>
</OperatingCenter>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<OutageMessages>
<OutageId>string</OutageId>
<MessageType>string</MessageType>
<MessageToPlay>string</MessageToPlay>
<OutageDate>dateTime</OutageDate>
<EstimatedRestorationDate>dateTime</EstimatedRestorationDate>
<EstimatedRestorationDateString>string</EstimatedRestorationDateString>
<TroubleCode>string</TroubleCode>
<CallBackRequestFlag>boolean</CallBackRequestFlag>
<CallBackPhone xsi:nil="true" />
<CallBackResponseFlag>boolean</CallBackResponseFlag>
<CancelFlag>boolean</CancelFlag>
<OutageRemarks xsi:nil="true" />
<IsExistsFlag>boolean</IsExistsFlag>
<CaseNotesCode>string</CaseNotesCode>
<AreaMessage>string</AreaMessage>
<AreaMessageRestorationDateTime>dateTime</AreaMessageRestorationDateTime>
<AreaMessageRestorationDateTimeString>string</AreaMessageRestorationDateTimeString>
<PrevMessageInstanceId>string</PrevMessageInstanceId>
<StatusUpdatedDate>dateTime</StatusUpdatedDate>
<StatusUpdatedDateString>string</StatusUpdatedDateString>
<ByPassIndicator xsi:nil="true" />
<ComponentID>string</ComponentID>
<FeederSwitchID>string</FeederSwitchID>
</OutageMessages>
<Premise>
<PremiseNumber>string</PremiseNumber>
<DrivingDirections>string</DrivingDirections>
<DrivingDirectionsKey>string</DrivingDirectionsKey>
<LocationId xsi:nil="true" />
<LocationTypeCode>string</LocationTypeCode>
<ReadingRouteCode>string</ReadingRouteCode>
<ReadingRouteSequenceNumber>string</ReadingRouteSequenceNumber>
<GWACode>string</GWACode>
<Meters xsi:nil="true" />
<Meters xsi:nil="true" />
<BuildingNumber>string</BuildingNumber>
<LockSequenceNumber>int</LockSequenceNumber>
</Premise>
<Customer>
<CustomerNumber>string</CustomerNumber>
</Customer>
<Bill>
<BillGroup>string</BillGroup>
</Bill>
<LockSequenceNumber>int</LockSequenceNumber>
</Accounts>
</RetrieveOutageResult>
</RetrieveOutageResponse>
</soap12:Body>
</soap12:Envelope>