CustomerCareService Web Service

CustomerCareService

Click here for a complete list of operations.

GetTaxInfo

Get Tax Info

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /webservices/CustomerCareService.asmx HTTP/1.1
Host: ua-custsvc-ihub.southerncompany.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://ws.southernco.com/CustSvc-iHub/GetTaxInfo"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap:Header>
  <soap:Body>
    <GetTaxInfo xmlns="http://ws.southernco.com/CustSvc-iHub">
      <getTaxInfoRequest>
        <BaseRequest xmlns="">
          <UserId>string</UserId>
          <MessageDateTime>dateTime</MessageDateTime>
          <MessageId>string</MessageId>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
        </BaseRequest>
        <FunctionID xmlns="">string</FunctionID>
        <ServicePointNumber xmlns="">string</ServicePointNumber>
        <PremiseNumber xmlns="">string</PremiseNumber>
        <TariffType xmlns="">
          <Code>string</Code>
          <Description>string</Description>
        </TariffType>
        <CompanyCode xmlns="">string</CompanyCode>
        <ServicePointType xmlns="">string</ServicePointType>
        <CustomerNumber xmlns="">string</CustomerNumber>
        <AccountNumber xmlns="">string</AccountNumber>
      </getTaxInfoRequest>
    </GetTaxInfo>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap:Header>
  <soap:Body>
    <GetTaxInfoResponse xmlns="http://ws.southernco.com/CustSvc-iHub">
      <GetTaxInfoResult>
        <BaseResponse xmlns="">
          <MessageDateTime>dateTime</MessageDateTime>
          <ResponseCode>string</ResponseCode>
          <ResponseDescription>string</ResponseDescription>
          <ErrorData>
            <ErrorCode>string</ErrorCode>
            <ErrorDescription>string</ErrorDescription>
            <NativeErrorDetail>string</NativeErrorDetail>
          </ErrorData>
        </BaseResponse>
        <ServicePoint xmlns="">
          <ServicePointNumber>string</ServicePointNumber>
          <ServiceCounty>
            <Code>string</Code>
            <Description>string</Description>
          </ServiceCounty>
          <ServicePointType>
            <Code>string</Code>
            <Description>string</Description>
          </ServicePointType>
          <ServicePointStatus>
            <Code>string</Code>
            <Description>string</Description>
          </ServicePointStatus>
          <Account>
            <AccountName>string</AccountName>
            <AccountNumber>string</AccountNumber>
            <AccountStatus>string</AccountStatus>
            <BillingAddress xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <OperatingCenter xsi:nil="true" />
            <Premise xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
          </Account>
          <Account>
            <AccountName>string</AccountName>
            <AccountNumber>string</AccountNumber>
            <AccountStatus>string</AccountStatus>
            <BillingAddress xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <OperatingCenter xsi:nil="true" />
            <Premise xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
          </Account>
          <Agreements>
            <TariffScheduleCode xsi:nil="true" />
            <TariffType xsi:nil="true" />
          </Agreements>
          <Agreements>
            <TariffScheduleCode xsi:nil="true" />
            <TariffType xsi:nil="true" />
          </Agreements>
          <Meter>
            <MeterPhase>string</MeterPhase>
            <InstallDate>date</InstallDate>
            <MeterNumber>string</MeterNumber>
            <MeterPointLocationCode>string</MeterPointLocationCode>
            <MeterPointLocationText>string</MeterPointLocationText>
            <MeterType>string</MeterType>
            <MeterPointType>string</MeterPointType>
            <MeterPointNumber>string</MeterPointNumber>
            <FeederSwitchId>string</FeederSwitchId>
            <MeterPointStatus>string</MeterPointStatus>
            <MeterSetReason>string</MeterSetReason>
            <MeterStatus>string</MeterStatus>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <MeterLocationId>string</MeterLocationId>
            <TotalizedFlag>boolean</TotalizedFlag>
            <MultipleReadingsFlag>boolean</MultipleReadingsFlag>
            <ServiceDropLocationCode>string</ServiceDropLocationCode>
            <MeterClassificationCode>string</MeterClassificationCode>
            <Channel xsi:nil="true" />
            <Channel xsi:nil="true" />
            <Equipment xsi:nil="true" />
            <Reading xsi:nil="true" />
            <Reading xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <RemoteConnectFlag>boolean</RemoteConnectFlag>
            <CollectionMethodCode>string</CollectionMethodCode>
            <ProgramId>string</ProgramId>
            <ServiceDrop>string</ServiceDrop>
            <ServiceSupplies>string</ServiceSupplies>
            <AccountNumber>string</AccountNumber>
            <ServicePointLockSeq>long</ServicePointLockSeq>
          </Meter>
          <Meter>
            <MeterPhase>string</MeterPhase>
            <InstallDate>date</InstallDate>
            <MeterNumber>string</MeterNumber>
            <MeterPointLocationCode>string</MeterPointLocationCode>
            <MeterPointLocationText>string</MeterPointLocationText>
            <MeterType>string</MeterType>
            <MeterPointType>string</MeterPointType>
            <MeterPointNumber>string</MeterPointNumber>
            <FeederSwitchId>string</FeederSwitchId>
            <MeterPointStatus>string</MeterPointStatus>
            <MeterSetReason>string</MeterSetReason>
            <MeterStatus>string</MeterStatus>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <MeterLocationId>string</MeterLocationId>
            <TotalizedFlag>boolean</TotalizedFlag>
            <MultipleReadingsFlag>boolean</MultipleReadingsFlag>
            <ServiceDropLocationCode>string</ServiceDropLocationCode>
            <MeterClassificationCode>string</MeterClassificationCode>
            <Channel xsi:nil="true" />
            <Channel xsi:nil="true" />
            <Equipment xsi:nil="true" />
            <Reading xsi:nil="true" />
            <Reading xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <RemoteConnectFlag>boolean</RemoteConnectFlag>
            <CollectionMethodCode>string</CollectionMethodCode>
            <ProgramId>string</ProgramId>
            <ServiceDrop>string</ServiceDrop>
            <ServiceSupplies>string</ServiceSupplies>
            <AccountNumber>string</AccountNumber>
            <ServicePointLockSeq>long</ServicePointLockSeq>
          </Meter>
          <DeliveryTypeCode>string</DeliveryTypeCode>
          <ServiceCountyTaxType>
            <TaxType>string</TaxType>
            <TaxType>string</TaxType>
            <TaxValidation>string</TaxValidation>
            <TaxValidation>string</TaxValidation>
          </ServiceCountyTaxType>
          <ServiceCountyTaxType>
            <TaxType>string</TaxType>
            <TaxType>string</TaxType>
            <TaxValidation>string</TaxValidation>
            <TaxValidation>string</TaxValidation>
          </ServiceCountyTaxType>
          <TaxOnlyAccountFlag>boolean</TaxOnlyAccountFlag>
          <TaxExceptions>
            <TaxType xsi:nil="true" />
            <EffectiveDate>date</EffectiveDate>
            <TaxException xsi:nil="true" />
            <TermDate>date</TermDate>
          </TaxExceptions>
          <TaxExceptions>
            <TaxType xsi:nil="true" />
            <EffectiveDate>date</EffectiveDate>
            <TaxException xsi:nil="true" />
            <TermDate>date</TermDate>
          </TaxExceptions>
          <LastBillReadingDate>date</LastBillReadingDate>
        </ServicePoint>
      </GetTaxInfoResult>
    </GetTaxInfoResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /webservices/CustomerCareService.asmx HTTP/1.1
Host: ua-custsvc-ihub.southerncompany.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap12:Header>
  <soap12:Body>
    <GetTaxInfo xmlns="http://ws.southernco.com/CustSvc-iHub">
      <getTaxInfoRequest>
        <BaseRequest xmlns="">
          <UserId>string</UserId>
          <MessageDateTime>dateTime</MessageDateTime>
          <MessageId>string</MessageId>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
          <NameValue>
            <Name>string</Name>
            <Value>string</Value>
          </NameValue>
        </BaseRequest>
        <FunctionID xmlns="">string</FunctionID>
        <ServicePointNumber xmlns="">string</ServicePointNumber>
        <PremiseNumber xmlns="">string</PremiseNumber>
        <TariffType xmlns="">
          <Code>string</Code>
          <Description>string</Description>
        </TariffType>
        <CompanyCode xmlns="">string</CompanyCode>
        <ServicePointType xmlns="">string</ServicePointType>
        <CustomerNumber xmlns="">string</CustomerNumber>
        <AccountNumber xmlns="">string</AccountNumber>
      </getTaxInfoRequest>
    </GetTaxInfo>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <ScCredentials xmlns="http://ws.southernco.com/CustSvc-iHub">
      <DirectUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </DirectUserNameToken>
      <OriginatingUserNameToken>
        <BinarySecurityToken>
          <ID>string</ID>
        </BinarySecurityToken>
      </OriginatingUserNameToken>
      <Created>string</Created>
    </ScCredentials>
  </soap12:Header>
  <soap12:Body>
    <GetTaxInfoResponse xmlns="http://ws.southernco.com/CustSvc-iHub">
      <GetTaxInfoResult>
        <BaseResponse xmlns="">
          <MessageDateTime>dateTime</MessageDateTime>
          <ResponseCode>string</ResponseCode>
          <ResponseDescription>string</ResponseDescription>
          <ErrorData>
            <ErrorCode>string</ErrorCode>
            <ErrorDescription>string</ErrorDescription>
            <NativeErrorDetail>string</NativeErrorDetail>
          </ErrorData>
        </BaseResponse>
        <ServicePoint xmlns="">
          <ServicePointNumber>string</ServicePointNumber>
          <ServiceCounty>
            <Code>string</Code>
            <Description>string</Description>
          </ServiceCounty>
          <ServicePointType>
            <Code>string</Code>
            <Description>string</Description>
          </ServicePointType>
          <ServicePointStatus>
            <Code>string</Code>
            <Description>string</Description>
          </ServicePointStatus>
          <Account>
            <AccountName>string</AccountName>
            <AccountNumber>string</AccountNumber>
            <AccountStatus>string</AccountStatus>
            <BillingAddress xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <OperatingCenter xsi:nil="true" />
            <Premise xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
          </Account>
          <Account>
            <AccountName>string</AccountName>
            <AccountNumber>string</AccountNumber>
            <AccountStatus>string</AccountStatus>
            <BillingAddress xsi:nil="true" />
            <ServiceAddress xsi:nil="true" />
            <EstablishedDate>date</EstablishedDate>
            <TerminatedDate>date</TerminatedDate>
            <OperatingCenter xsi:nil="true" />
            <Premise xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <ServiceOrders xsi:nil="true" />
            <PrimaryContact xsi:nil="true" />
          </Account>
          <Agreements>
            <TariffScheduleCode xsi:nil="true" />
            <TariffType xsi:nil="true" />
          </Agreements>
          <Agreements>
            <TariffScheduleCode xsi:nil="true" />
            <TariffType xsi:nil="true" />
          </Agreements>
          <Meter>
            <MeterPhase>string</MeterPhase>
            <InstallDate>date</InstallDate>
            <MeterNumber>string</MeterNumber>
            <MeterPointLocationCode>string</MeterPointLocationCode>
            <MeterPointLocationText>string</MeterPointLocationText>
            <MeterType>string</MeterType>
            <MeterPointType>string</MeterPointType>
            <MeterPointNumber>string</MeterPointNumber>
            <FeederSwitchId>string</FeederSwitchId>
            <MeterPointStatus>string</MeterPointStatus>
            <MeterSetReason>string</MeterSetReason>
            <MeterStatus>string</MeterStatus>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <MeterLocationId>string</MeterLocationId>
            <TotalizedFlag>boolean</TotalizedFlag>
            <MultipleReadingsFlag>boolean</MultipleReadingsFlag>
            <ServiceDropLocationCode>string</ServiceDropLocationCode>
            <MeterClassificationCode>string</MeterClassificationCode>
            <Channel xsi:nil="true" />
            <Channel xsi:nil="true" />
            <Equipment xsi:nil="true" />
            <Reading xsi:nil="true" />
            <Reading xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <RemoteConnectFlag>boolean</RemoteConnectFlag>
            <CollectionMethodCode>string</CollectionMethodCode>
            <ProgramId>string</ProgramId>
            <ServiceDrop>string</ServiceDrop>
            <ServiceSupplies>string</ServiceSupplies>
            <AccountNumber>string</AccountNumber>
            <ServicePointLockSeq>long</ServicePointLockSeq>
          </Meter>
          <Meter>
            <MeterPhase>string</MeterPhase>
            <InstallDate>date</InstallDate>
            <MeterNumber>string</MeterNumber>
            <MeterPointLocationCode>string</MeterPointLocationCode>
            <MeterPointLocationText>string</MeterPointLocationText>
            <MeterType>string</MeterType>
            <MeterPointType>string</MeterPointType>
            <MeterPointNumber>string</MeterPointNumber>
            <FeederSwitchId>string</FeederSwitchId>
            <MeterPointStatus>string</MeterPointStatus>
            <MeterSetReason>string</MeterSetReason>
            <MeterStatus>string</MeterStatus>
            <MeterEffectiveDate>date</MeterEffectiveDate>
            <MeterLocationId>string</MeterLocationId>
            <TotalizedFlag>boolean</TotalizedFlag>
            <MultipleReadingsFlag>boolean</MultipleReadingsFlag>
            <ServiceDropLocationCode>string</ServiceDropLocationCode>
            <MeterClassificationCode>string</MeterClassificationCode>
            <Channel xsi:nil="true" />
            <Channel xsi:nil="true" />
            <Equipment xsi:nil="true" />
            <Reading xsi:nil="true" />
            <Reading xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <MeterMultiplierUnit xsi:nil="true" />
            <RemoteConnectFlag>boolean</RemoteConnectFlag>
            <CollectionMethodCode>string</CollectionMethodCode>
            <ProgramId>string</ProgramId>
            <ServiceDrop>string</ServiceDrop>
            <ServiceSupplies>string</ServiceSupplies>
            <AccountNumber>string</AccountNumber>
            <ServicePointLockSeq>long</ServicePointLockSeq>
          </Meter>
          <DeliveryTypeCode>string</DeliveryTypeCode>
          <ServiceCountyTaxType>
            <TaxType>string</TaxType>
            <TaxType>string</TaxType>
            <TaxValidation>string</TaxValidation>
            <TaxValidation>string</TaxValidation>
          </ServiceCountyTaxType>
          <ServiceCountyTaxType>
            <TaxType>string</TaxType>
            <TaxType>string</TaxType>
            <TaxValidation>string</TaxValidation>
            <TaxValidation>string</TaxValidation>
          </ServiceCountyTaxType>
          <TaxOnlyAccountFlag>boolean</TaxOnlyAccountFlag>
          <TaxExceptions>
            <TaxType xsi:nil="true" />
            <EffectiveDate>date</EffectiveDate>
            <TaxException xsi:nil="true" />
            <TermDate>date</TermDate>
          </TaxExceptions>
          <TaxExceptions>
            <TaxType xsi:nil="true" />
            <EffectiveDate>date</EffectiveDate>
            <TaxException xsi:nil="true" />
            <TermDate>date</TermDate>
          </TaxExceptions>
          <LastBillReadingDate>date</LastBillReadingDate>
        </ServicePoint>
      </GetTaxInfoResult>
    </GetTaxInfoResponse>
  </soap12:Body>
</soap12:Envelope>